We use cookies to help provide you with the best possible online experience.
By using this site, you agree that we may store and access cookies on your device. Cookie policy. Cookie settings.

Frequently Asked Questions: Appointments

 

Learn more about booking an appointment with the surgery.

How do I request an appointment?

How does your appointment system work?

How long will it take to hear from the practice after I have submitted my request?

Who will I see during my appointment?

Why can't I book an appointment to see a GP directly?

I've been given a telephone call when I wanted a face-to-face appointment (or vice versa). Can I change this?

Why haven't I been given a specific appointment time for a phone call?

Why have I been given an appointment with a paramedic, nurse, pharmacist or social prescriber?

I have been given an appointment but I cannot make this. How do I cancel or reschedule this?

Can I request to see a specific GP?

I've been given an appointment with a GP but would like to see a different GP. Can this be changed?

I've received a text back from the surgery with information but I'd still like an appointment. Is this possible?

How do I access my test results?

How do I request a home visit?

How do I request an interpreter?

Do you offer evening and weekend appointments?

Where can I access help when you are closed?

What if I struggle to complete online forms?

Why do I need to complete a form or answer the questions the reception team ask me?

Will I get an appointment quicker if I speak to reception instead?

What if I don't feel comfortable telling reception about my medical issue?

Can I request an appointment on behalf of someone else?

What if I don't have a mobile phone or struggle to use the internet?

Will this disadvantage me or my elderly or vulnerable relative?

I have been referred to Pharmacy First. What is this?

How do you accommodate for any communication needs or disabilities that I may have?