Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Our Nurses can also advise and treat many minor illnesses and injuries:

Pharmacists too can provide advice on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

John Radcliffe Hospital
Headley Way
Tel: 0300 3047777
Abingdon Community Hospital
Marcham Road
OX14 1AG
Tel: 01865 904346
Witney Community Hospital
Welch Way
OX28 6JJ
Tel: 01865 904222

If you wish to get advice or contact a Nurse Practitioner, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends

Contact a Nurse

Book an appointment on the phone 01865 227788

Contact a Doctor

Book an appointment on the phone 01865 227788

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…


Child Protection - OSCB

To report a new Child Protection concern, please visit the Oxfordshire Safeguarding Children Board.
Find Out More

Oxfordshire Sexual Abuse & Rape Crisis Centre

Committed to supporting survivors of sexual abuse, rape, domestic abuse, and harassment. Offers a free and confidential service to women and girls who are dealing with the effects of sexual violence, and to anyone who is supporting them.
Find Out More

Reducing the Risk

Information and advice for those dealing with domestic abuse of any form.
Find Out More

Oxfordshire Domestic Abuse Helpline

The ODAH is open Monday – Friday: 9.30am – 6pm, Saturday: 10am – 4pm. The helpline can provide emotional support and practical information for those affected by domestic abuse.
0800 7310055


Getting Heard

Patient advocacy for disadvantage adults. Includes appointment buddies which give support to vulnerable patients to attend appointments.
Find Out More

Asylum Seekers

Asylum Welcome

Welcomes asylum seekers, refugees and detainees who have fled persecution and danger in their own countries and seek refuge in Oxford and Oxfordshire.
01865 722082
Find Out More



Scrivens Opticians and The Hearing company offers free hearing tests and offers hearing aids to those who need them.
Find Out More

Specsavers HearCare Ltd

There are various Specsavers branches throughout Oxford that offer hearing aids and tests.
0800 0232949
Find Out More

Oxford University Hospitals Trust


  • Oxford – John Radcliffe, LG1 West Wing
  • Banbury, Audiology Department, Horton Hospital


  • Didcot Outpatient department, Didcot community Hospital
  • Chipping Norton Outpatients department, Chipping Norton Hospital
  • Wantage, The Health Centre, Mabley Way, Wantage
  • Witney, Outpatients department, Witney Community Hospital
  • Bicester, Montgomery House, Piggy Lane, Bicester

Tel: 01865 234 585


The Outside Clinic Domiciliary Hearing Service
0800 954 9101
01793 649 099


Cruse Oxford

Cruse Oxfordshire  is part of the national charity, Cruse Bereavement Care. They are there to help anyone in Oxfordshire deal with the pain of grief.
Find Out More

Late Spring

Late Spring is a network of support groups for anyone aged 60+ who has been bereaved. Sessions provide an opportunity to remember with others who understand and to remember that, in the midst of the pain, there is still life left to live.
Find Out More

Bones, Joints & Muscle Problems


When your GP refers you for physiotherapy or musculoskeletal problems, you will be initially assessed by an organisation called Healthcare. This is a clinical stakeholder organisation which works within the NHS and is solely funded through NHS contracts; it does not carry out any private physiotherapy work and its services are free to patients in the same way as other NHS services. They were selected by the OCCG to provide a service where people with musculoskeletal conditions could access high quality, effective and timely advice, assessment, diagnosis, treatment and triage at the right place first time.

Healthshare are offering their services from a number of locations around the county. They have tried as far as possible to keep the staff in the similar locations to allow patients to receive continuity of care. The location for the service in Oxford city is:

  • East Oxford Health Centre
    2 Manzil Way
    OX4 1GE

Find Out More

Physiotherapy Leaflets

Cancer Support

Bosom Friends

A friendly and informal Breast Cancer Support Group; a wholly voluntary-run group, all having been diagnosed with breast cancer, and are currently being treated, or have completed treatments in the past.
Can offer support, comfort and understanding to each other, and to you.
Find Out More

MacMillan Cancer Support

Provides practical, medical and financial support for people with cancer. Their website has information on a range of topics including living with cancer, support for carers, and facing the end of life. Many of their leaflets can be downloaded.
Find Out More

Maggie's Oxford

Offers emotional support to people affected by cancer. The Maggie’s national website hosts an online facilitated bereavement support group.
01865 751882
Find Out More


The Oxfordshire Prostate Cancer Support Group is a service that provides information and support to those currently suffering or have suffered with prostate cancer and their families.
Find Out More


Carers Oxfordshire

Free, confidential advice, support, advocacy and information.
0345 0507666
Find Out More

Crossroads Care Oxfordshire

If you are a carer, your local Crossroads Care Scheme can offer support.
01865 260280
Find Out More

Oxfordshire Young Carers

Supporting children and young people up to the age of 25 years whose life is impacted by the responsibility of caring for a family member.
01865 777 224
Find Out More

Carer's Emergency Support Service

The service can support carers by providing replacement care when the carer suddenly or unexpectedly becomes ill, or has an accident which prevents him/her from providing care. You can register by completing a form online, or printing it off and mailing it, or by telephone. You will receive a registration card which you can keep in your purse or wallet. Once you are registered, you can call the 24-hour hotline.
01865 849562
Find Out More

Child Health


View information on Primary Child & Adolescent Mental Health Services (PCAMHS) and Child & Adolescent Mental Health Services (CAMHS).
Find Out More

Barton Children & Family Centre

Providing support and advice to children and families – with a special emphasis on supporting the whole family.
Staff based at the Children and Family Centres will work closely with partner agencies to provide a range of services that are aimed to give help and advice to you and your family.
Find Out More

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS Choices – Childhood Illness

Counselling & Mental Health

Inpatient Mental Health Care

The Warneford Hospital, part of Oxford Health NHS Foundation Trust, is the main mental health in-patient facility in Oxfordshire.
01865 901000

The Listening Centre

The Listening Centre provides low-cost counselling to people who are otherwise unable to afford it.
Find Out More

Oxford Hypnotherapy, Counselling & Psychotherapy

Recognising if you have concerns that are weighing you down and choosing to do something about them is the first step to self empowerment and healing.
Find Out More

Oxfordshire Sexual Abuse & Rape Crisis Centre

Committed to supporting survivors of sexual abuse, rape, domestic abuse, and harassment. Offers a free and confidential service to women and girls who are dealing with the effects of sexual violence, and to anyone who is supporting them.
Find Out More

Oxford Women's Counselling Centre

Committed to providing a professional counselling service in a supportive environment for women of Oxfordshire where, with the help of women counsellors, they can explore the pattern of their lives, and consider alternative perspectives and ways of thinking.
01865 725617
Find Out More

Talking Space

Talking Space is a service hosted by Oxford Health NHS Foundation Trust (working in partnership with Oxfordshire Mind) to offer you help and support when you need it. It is a confidential service for people aged 18 years and over.
01865 901222
Find Out More

Mind Oxfordshire

Information and Support for all mental health issues. Mind Infoline 01865 263730 Find out more


Help, information and support for all those affected by mental illness. Find out more


If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123 Find out more

Further information

For more information about mental health, ways to cope with it and more visit

NHS Choices – Mental Health

One You – Feeling Stressed?

Diabetes Prevention

National Diabetes Prevention Programme

We can now offer referral to the NHS Diabetes Prevention Programme (NDPP, if it is appropriate for you). This is a 9-month lifestyle change course aimed at improving the overall health of people who are at risk of developing type 2 diabetes. All patients who attend for their NHS health check will be screened for the risk of diabetes and will be offered referral to NDPP.

Find Out More

‘Reduce Your Risk Of Diabetes’ Leaflet

Drugs and Alcohol

Oxfordshire Roads to Recovery

Roads to Recovery is your countywide integrated alcohol and drugs service. We offer support to individuals throughout Oxfordshire from our full-time, dedicated recovery hubs.
01865 261690
Find Out More


If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.0300 123 1110

One You Drinks Tracker - Mobile App

Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.

Download on the Apple App Store

Download on the Android App Store

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.0300 123 6600 Talk online

Further information

For more information about the benefits of drinking less, top tips and more visit NHS Choices – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS Choices – The Effects of Drugs

Elderly Care

Age UK

A local charity working with and for all older people in Oxford.  The services enable older people to maintain their independence, stay connected to their communities and enjoy quality of life.
Find Out More

Contact The Elderly

Supported by a network of volunteers, Contact the Elderly organises monthly Sunday afternoon tea parties for small groups of older people aged 75 and over, who live alone, offering a regular and vital friendship link every month.
0800 716543
Find Out More

Generation Games

Advice and information about staying fit, physical and healthy when over 50. Provided by Age UK Oxfordshire.
Find Out More

Blue Badge Parking Permits

A Blue Badge Parking Permit helps you to park closer to your destination when travelling as either a driver or a passenger.
Find Out More


Low cost nail cutting and footcare for people over 50 years.
Find Out More


Coffee & Crafts

Learn new crafts and get to know new people at St Marys Church, Baywater Road.
01865 604263

Eye Care

Oxford Eye Hospital

Somewhere to go if you are suffering with an eye related emergency. Also includes information about the Oxfordshire Minor Eye Conditions Service, which is a free NHS service to people aged over 6 years and registered with an Oxfordshire GP.
Find Out More

Employment & Welfare and Debt Support

Barton Advice Centre

A drop in centre for residents to gain advice and information about a wealth of issues, including welfare rights.
Find Out More


For housing & general complaints, supporting those who are having problems with tenancies, debt, rent arrears and housing services, please visit the Oxford County Council website.
Find Out More

CAB Service

Hedena now has a Citizens Advice Bureau Service which takes place with Joanne Jones at our Marston Pharmacy site monthly.

Aspire Oxford

Back to work support for those experiencing barriers to employment.
01865 204450
Find Out More

Barton Job Club

Informal friendly meetings with personal support and advice, training, job search ideas and more.
Find Out More

Barton Community Association

Provides specialist support for people seeking help with finding work, those looking for training or educational courses and people who are thinking of setting up their own small business.
Find Out More

Menopausal Health

British Menopause Society

The British Menopause Society (BMS) provides education, information and guidance to healthcare professionals specialising in all aspects of post reproductive health. This is achieved through an annual programme of lectures, conferences, meetings, exhibitions and our interactive website.

Find Out More

Women's Health Concern

WHC is the patient arm of the British Menopause Society (BMS). Provides an independent service to advise, reassure and educate women of all ages about their health, well being and lifestyle concerns. Offers unbiased information – by telephone, email, printed fact-sheets, online and through symposia, seminars, meetings and their workshop ‘Living and loving well beyond 40…!’
Find Out More


The Royal College of Obstetricians & Gynaecologists offers a wide range of information and advice about the menopause.
Find Out More

Manage my Menopause

The leading website for tailored menopausal advice, provided by experts.
Find Out More


Maternity Units

View information on the following maternity units:

John Radcliffe Women’s Centre
Oxford Spires Midwifery-Led Unit
Horton Midwifery-Led Unit

Oxford University Hospitals Maternity Services

View services from Oxford University Hospitals including Antenatal clinics, maternity assessments, labour and birth and Vaginal Birth After Caesarean Clinic (VBAC).
Find Out More

Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS Choices – Your Pregnancy & Baby Guide


Fluid Motion

Water based rehabilitation care delivered in swimming pools throughout oxford for those with joint and muscle problems.
07720 574164
Find Out More

Sexual Health


All of our doctors and nurses can give you expert contraceptive advice including oral contraception and depot (injectable) contraceptive preparations. Condoms are available free of charge from the practice nurse.


Coil Fitting

We now can offer coil fitting at the practice. Please discuss getting a coil fitted with your doctor initially. They will then refer you onto to Dr Rayner, if appropriate, for a coil fitting. Lesley Haxworth, with a 10 minute routine appointment, can check and remove coils. Most doctors can also remove coils.


Contraceptive Implants

Lesley Haxworth is trained to do these. Please book a 20 minute appointment for an insertion.

  • To check your implant please book a 10 minute routine appointment.
  • To remove your implant please book a 20 minute routine appointment.


Contraceptive Diaphragm

These can also be fitted. Please book a 20 minute routine appointment with a doctor.


Emergency Contraception

Please read our Emergency Contraception Information Page



Vasectomy in oxford is offered through BPAS. If you would like to be referred for a vasectomy pls contact your GP. Find Out More

Contraception and Sexual Health Clinic -Walk In

Services include genitourinary medicine (GUM) and contraception: testing for and treatment of sexually transmitted infections (STIs), all types of contraception including emergency contraception, advice on safer sex, relationships, drug use or other health related issues, and HIV care.
Find Out More

Oxfordshire Sexual Abuse & Rape Crisis Centre

Committed to supporting survivors of sexual abuse, rape, domestic abuse, and harassment. Offers a free and confidential service to women and girls who are dealing with the effects of sexual violence, and to anyone who is supporting them.
Find Out More


Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year. Get advice now

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK. Find out more

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice 0845 122 8690

Further information

For more information about Sexual Health topics including a contraception guide visit NHS Choices – Sexual Health

Stop Smoking

Smoke Free Life Oxfordshire

The Free Stop Smoking Service, serving Oxfordshire.
0800 246 1072
Find Out More

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download on the Apple App Store

Download on the Android App Store

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance. Sign up now

Get a Plan

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan. Get a plan now

Further information

For more information about the benefits of stopping smoking, top tips and more visit

NHS Choices – Stop Smoking

One You – Thinking of quitting?

Weight Management & Exercise

Achieve Oxford

Achieve Healthy Weight Loss Oxfordshire is delivered by the innovative healthy lifestyle provider Thrive Tribe, and funded by Oxfordshire County Council.

They have partnered with leading weight loss providers to create free programmes that will help you achieve your goals. They also have valuable tools and skilled coaches to give encouragement throughout your weight loss journey.

Find Out More

Go Active Oxfordshire

Is a free to join project that aims to help people in Oxfordshire to do more physical activity and exercise and getting more activity into their everyday lives.
Find Out More

OBS Group

A support group for bariatric patients and those considering weight loss surgery.
Find Out More

Oxford Bariatric Service

Based at the Churchill Hospital, the OBS carry out all aspects of weight loss and metabolic surgery including assessment, pre-surgery preparation, primary and revisional surgical procedures and post-surgical follow ups.
Find Out More

Oxfordshire Exercise on Referral

Exercise on referral aims to help patients with specific health issues to become more physically active by offering tailored exercise programmes delivered by trained professionals.
Find Out More

One You Couch to 5K - Mobile App

The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.

Download on the Apple App Store

Download on the Android App Store

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle. Find out more

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off. Get started now

Further information

For more information about the benefits of losing weight, top tips and more visit

NHS Choices – Weight Loss

One You – How healthy is your food?

One You – How much have you moved today?

Health Review Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

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