Opening Hours

 

When we're open

Important

We are closed on bank holidays. Once a month, the practice closes for half a day for staff training.  

See our events and closures page to learn more.

Our telephone lines are open from 8:30am to 6pm Monday to Friday.

Between 12:30pm and 13:30pm our lines are closed and calls are directed to our covering triage service called UK call centre. Calls made to the practice between the hours of 8am to 8:30am and 6pm to 6:30pm Monday to Friday are also directed to this service. Our phone lines are closed when the surgery is open on Saturdays

Please note that our incoming and outgoing calls may be recorded for training and monitoring purposes.

Bury Knowle Health Centre

Day Opening hours Extended hours
Monday 8am to 6:30pm None
Tuesday 7am to 6:30pm 7am to 8am
(Booked appointments only)
Wednesday 8am to 8pm 6:30pm to 8pm
(Booked appointments only)
Thursday 8am to 8pm 6:30pm to 8pm
(Booked appointments only)
Friday 7am to 6:30pm 7am to 8am
(Booked appointments only)
Saturday 8am to 12pm
(Booked appointments only)*		 None
Sunday Closed None

*Once a month the surgery is open on a Saturday from 8am to 5pm for booked appointments only.

Barton Surgery

Day Opening hours
Monday 8am to 6pm
Tuesday 8am to 6pm
Wednesday 8am to 6pm
Thursday 8am to 6pm
Friday 8am to 6pm
Saturday Closed
Sunday Closed

Marston Pharmacy Site

Currently closed. Barton Surgery and Bury Knowle Surgery remain open.

Evening and Weekend Appointments

We are open at Bury Knowle on Saturdays, Wednesday evenings and Thursday evenings for pre-booked appointments only. There are no walk-ins.

Phone lines will not be answered.

Appointments are available with GPs, paramedics, pharmacists nurses and healthcare assistants and cover all the usual services offered including vaccinations, health checks and screenings.

When we're closed

Extended Hours

The practice offers some early morning, evening and weekend appointments for certain services.

Early morning, evening and weekend appointments are available at the practice for certain services such as vaccinations, health checks, smear tests and blood tests.

There are also some GP/paramedic appointments available in the evenings and on Saturdays. Please see our opening hours for more information.

Life Threatening - Go to A&E

If you or someone you know has a life-threatening illness or injury go to A&E or call 999.

A&E (accident and emergency) is for serious injuries and life-threatening emergencies only. Life-threatening emergencies are different for adults and children.

Adults - call 999 or go to A&E now for any of these:

  • signs of a heart attack
    chest pain, pressure, heaviness, tightness or squeezing across the chest
  • signs of a stroke
    face dropping on one side, cannot hold both arms up, difficulty speaking
  • sudden confusion (delirium)
    cannot be sure of own name or age
  • suicide attempt
    by taking something or self-harming
  • severe difficulty breathing
    not being able to get words out, choking or gasping
  • choking
    on liquids or solids right now
  • heavy bleeding
    spraying, pouring or enough to make a puddle
  • severe injuries
    after a serious accident or assault
  • seizure (fit)
    shaking or jerking because of a fit, or unconscious (cannot be woken up)
  • sudden, rapid swelling
    of the lips, mouth, throat or tongue

British Sign Language (BSL) speakers can make a BSL video call to 999.

Deaf people can use 18000 to contact 999 using text relay.

Find your nearest A&E

Children - call 999 or take your child to A&E now for any of these:

  • seizure (fit)
    shaking or jerking because of a fit, or unconscious (cannot be woken up)
  • choking
    on liquids or solids right now
  • difficulty breathing
    making grunting noises or sucking their stomach in under their ribcage
  • unable to stay awake
    cannot keep their eyes open for more than a few seconds
  • blue, grey, pale or blotchy skin, tongue or lips
    on brown or black skin, grey or blue palms or soles of the feet
  • limp and floppy
    their head falls to the side, backwards or forwards
  • heavy bleeding
    spraying, pouring or enough to make a puddle
  • severe injuries
    after a serious accident or assault
  • signs of a stroke
    face dropping on one side, cannot hold both arms up, difficulty speaking
  • sudden, rapid swelling
    of the lips, mouth, throat or tongue
  • sudden confusion
    agitation, odd behaviour or non-stop crying

British Sign Language (BSL) speakers can make a BSL video call to 999.

Deaf people can use 18000 to contact 999 using text relay.

Find your nearest A&E

Urgent But Not Life Threatening

How to access help for urgent medical problems (that are not life-threatening) when the practice is closed.

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

How to access help for non-urgent medical problems when the practice is closed.

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online