Participate in EPS

What is the Electronic Prescription Service?

The Electronic Prescription Service (EPS) is an NHS service that lets your GP practice send your prescription electronically to the pharmacy you choose to get your medicines or appliances from – without the need for paper in some cases. This means there is less need for people with repeat prescriptions to call at their GP practice just to collect a prescription form.

How does the Electronic Prescription Service work?

If you want your GP to send your prescription electronically, you must choose, or ‘nominate’, a place to receive your electronic prescriptions. This could be a pharmacy, dispensing appliance contractor or your GP practice if you are entitled to collect medication from there. Nomination works in a similar way to a prescription collection service where the pharmacy collects your prescription for you instead of you having to collect it from your GP practice. The main difference with nomination is that your prescription will be sent electronically and you don’t have to nominate a place that is close to your GP practice. For example, you could choose to nominate a place that is convenient to where you live, work or shop (as long as the Pharmacy is live with EPS2).

Is this service right for you?

Yes, if you have a stable condition and you:

  • Don’t want to go to your GP practice every time to collect your repeat prescription.
  • Collect your medicines from the same place most of the time or use a prescription collection service now.

It may not be if you:

  • Don’t get prescriptions very often.
  • Pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

  • A pharmacy.
  • A dispensing appliance contractor (if you use one).
  • Your dispensing GP practice (if you are eligible).

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

To sign up for EPS, please complete the online registration form.